XiamenAir Reviews 2017

XiamenAir, the first airline to operate throughout the course of modern enterprise in China, was founded and established on July 25, 1984.

XiamenAir Reviews 2017 brand logo

In our latest XiamenAir reviews, we take a closer look into XiamenAir, their official website, their main services and features, and what passengers think of their inflight experience. We hope that these XiamenAir reviews help.

Background and History

XiamenAir Reviews 2017 brand iconXiamenAir is owned by China Southern Airlines (55%), Xiamen Construction and Development Group (34%), and Fujian Investment & Development Group (11%). The airline has the following subsidiaries: Jiangxi Air (60%) Hebei Airlines (99%).

Based in Xiamen, Fujian Province, XiamenAir mainly operates scheduled passenger flights from its main hubs Xiamen Gaoqi International Airport, Fuzhou Changle International Airport, and Hangzhou Xiaoshan International Airport. Some of its focus cities are Nanchang Changbei International Airport, Tianjin Binhai International Airport, and Changsha Huanghua International Airport

XiamenAir was recognised for 19 consecutive quarters as “The Best Airline In Mainland China” based on the Airlines Service Survey made by CARNOC.com, consisting of questionnaires answered by passengers then analysed by experts. On November 21, 2012, XiamenAir became the 19th member of the SkyTeam airline alliance.

What Users Have to Say

Based on 69 XiamenAir reviews, XiamenAir was rated with 6 stars out of 10. One of the XiamenAir reviews wrote: “The aircraft is relatively new, bright, clean and modern. The interior was specially decorated for this inauguration flight with LAX symbols. The crews welcomed us with big smiles and everyone gets a little gift for the inauguration flight. They personal entertainment system has a large screen, and the system worked just as I wanted without struggle. A safety card, two magazines and a menu in the pocket; a blanket and a bottle of water on the seat. But the menu missed a translation for breakfast. The food is not bad but can be improved. The crew were trying to act as friendly, but lacked some sincereness, but they did a great job. Their English skill really needs improvement.”

XiamenAir Reviews 2017 dining

Read more here XiamenAir reviews, on Airlinequality.

Their Official Website, Main Services and Features, and Inflight Experience

To manage your booking with XiamenAir, you can book a flight, check in online, and manage your e coupons online.

Read the details of the onboard dining at XiamenAir for First Class, Business Class, and Economy Class, here in this link from their official website. Mostly, hot and cold drinks or beverages and water are served while hot meals along with meal ordering from a menu are available. Special meals for a variety of diets are offered, as well.

On both narrow-body and wide-body aircraft, there are a number of choices of inflight entertainment. These include movies, TV shows, music, games, shorts, and games.

Meanwhile, Egret Club is the frequent flyer program of XiamenAir which you can join to receive rewards and more.

Contact Details:

  • Website URL: http://www.xiamenair.com
  • Contact number: 86-592-2226666 (Overseas) ,95557 (Nationwide); Complaint Office Tel: +86-592-5739009 (Xiamen); +86-592-5739888
  • Contact Email: et@xiamenair.com; ffp@xiamenair.com
  • Fax: +86-592-5739777
  • Head Office Address: 22 Dailiao Road, Xiamen 361006, China

Concluding Words

The XiamenAir reviews we read online were mixed. Many passengers loved the airline’s inflight dining and entertainment, though they say their customer care could be improved. These people also had a comfortable flight owing to the seating and other cabin conditions.

XiamenAir Reviews 2017 cabin interior

What can you say about our XiamenAir reviews? If you have anything to add, feel free to leave your comments here below!


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