Ixigo is a travel search engine based in Gurgaon, India and a mobile travel application, that allows travelers to search and compare travel services from different providers. They are tied up with different travel service providers, hotels, and airlines in which they earn revenue.
Ixigo does handle the booking of tickets, but instead, redirects the user directly to the service provider’s page, making it easier for the user to book or avail a travel service.
History and Origins
Ixigo was founded by Aloke Bajpai (CEO and Founder) and Rajnish Kumar (Co-Founder and CTO), on June 2006. Aloke BajPai is a graduate of Electrical Engineering from the IIT Kanpur. He is also a graduate of INSEAD where he got his MBA.
How To Reach Them?
Website URL: https://www.ixigo.com/
Contact Number: 91 124 6682111 / 91 124 4617880
Contact Email: firstname.lastname@example.org
Head Office Address: Le Travenues Technology Pvt Ltd 2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon 122011, Haryana, India
Reviews – What people are saying
As far as the user’s convenience is concerned, Ixigo has been gaining lots and lots of reviews from its customers. A mixture of negative and positive feedbacks. Most of their negative reviews are all about the company’s cash back and other issues that makes the company’s credibility and reliability low. However, loyal customers kept on using Ixigo, and even the new users are amazed by the cheap deals and offers Ixigo has. Here are some of reviews.
“ Been using Ixigo since 2006-7. Found it very useful for my flight bookings. It is my first n only choice for flights. There cash back is always on time, have called their customer service couple of times n they too have been helpful too. Hence love Ixigo. Now I am using their train booking app and find it innovative n helpful as it shows you probability of ticket getting confirmed. Ixigo keep it up.”
—Bhawani Singh (Via Google Play)
“Best support i got it from ixigo customer care!!(u need to drop a mail for customer care help) overall very useful app for me and my friends. Also I have booked around 15+ flight tickets till now and got cash back for all the tickets 👍😎 Note : Maximum 3 cash back allowed per month for per user, so plan your booking accordingly”
—Umapathi V (Via Google Play)
“I have started using the app recently find it very easy. but for cash back it is indicated that you can claim cash back only 3 times in a month from the same mail id or mobile number .if it their policy while booking the tickets 4th time in the same month cash back option should not be show. otherwise it tentamounts to unfair trade practice as you come to know only after booking the tickets on the basis of cash back option but while you can’t claim it”
—Uttam Lalwani (Via Google Play)
The website shows a simple page with minimalistic design. Upon reaching the website, you will be greeted by a serene photo of an airplane, soaring high above the clouds, as though greeting the sunrise. There are different travel search options located on the top-most part of the interface, just click on your desired option, fill up all the fields and click search. Scrolling down, you will discover different travel advertisements posted in the website, where prices are indicated and all you have to do is to click and read the information indicated on every advertisement. You can check some of Ixigo’s promos and offers by clicking here.
The Mobile app is available for both Android and iOS. Users can download it for free, and links for the app’s download page are listed below.
Bottomline is, Ixigo is not a terrible app. Users just need to pay more attention in reading their terms and conditions first, before booking a travel service. Ixigo can help every traveller with their travel plans and can offer them cheap deals and packages. Users just need to know more about their conditions and detailed information about a certain package or advertisement before making any booking.