FlightHub, or also known as Momentum Travel Group is a tech company based in Ontario Canada. Their tech savvy team of entrepreneurs and skilled developers created the online travel platform and quickly thereafter took over the Canadian market. FlightHub is the largest online travel agency to serve Canada, by traffic numbers alone. But what are their customers saying about them? That’s what we are going to explore in this 2018 Flighthub Review. It’s one thing to be big, but what is more important to the customer base is how well they will be treated when booking through the company.
To find real customer reviews, we’re going to be looking at a few trusted and established online review platforms. It can be tricky sifting through a mess of reviews online, wondering who indeed published it, whether it’s the competition or the company itself. The sites we will be looking at only allowed verified customers to publish reviews on their platform, and in this way we will only be looking at the most trustworthy Flighthub reviews.
The FlightHub website
FlightHub.com has a very similar design to other online travel agencies today. Its booking section is found directly on the top-center of its homepage and is quite intuitive to use. If you’ve been booking flights online via airline websites or simply exploring other online travel agencies, you’ll know exactly what I’m talking about.
Using this booking form is just as easy as it sounds. All you need to do is select the service that you need, fill up all the required information, and hit the bright orange search button. Right now, FlightHub offers flight tickets, hotel accommodations, and cruises but they are also planning (or may have already begun) to offer car rental services from around the world.
FlightHub prides itself for doing its best to offer its customers the most budget-friendly tickets without sacrificing the quality and you can easily see that by using the search function on their website. A lot of times, I’ve found that FlightHub offers the cheapest tickets in comparison to other online travel agencies today, but of course that doesn’t happen 100% of the time.
Overall, their website is functional, easy to use, and has some features that are very useful for travelers.
FlightHub contact details
If you want to contact FlightHub, you may do so by using the information below.
- Website: www.flighthub.com
- Toll-free phone number: 1-800-900-1431
- Direct phone number: 1-647-689-2956
- Email: email@example.com
- Facebook page: https://www.facebook.com/FlightHubGlobal
- Twitter account: https://twitter.com/flighthub/
FlightHub reviews 2018 from the customers
Here are some of the customer reviews that I gathered from TrustPilot, Feefo, and SiteJabber.
As per the customers, FlightHub provides reliable online booking services which is only to be expected from a company with 20+ years of experience. They are partnered with hundreds of airlines as well as thousands of hotel companies which is why they are fully capable of providing customers with affordable prices. Some people complain about cramped seats and less-than-ideal flight experiences in those cases, the ball is no longer in FlightHub’s court.
Our judgment on FlightHub
If we take an overall view of the customer reviews for FlightHub, we can confidently see that the company does do its job to provide its happy customers with affordable prices and support in times of need. FlightHub is doing well in 2018, we’re happy to see that in such a large industry with many shady companies operating that FlightHub is doing its job to separate themselves from those connotations. As expected, however, there are still some customers who want “cheaper” options but considering the current ticket prices today, FlightHub already does everything to give everyone the best ticket that they can get without compromising their travel experience. FlightHub, being an online travel agency, is also vulnerable to system errors from time to time. There may be downtimes and one’s booking may take a bit of time to process but that doesn’t always mean that the people behind them are incompetent. Mostly, these issues are caused by problems from their suppliers (i.e. airlines and hotels) and they simply have no control over them other than to provide customer support.
Have you had an experience with FlightHub? We’d love to hear your thoughts below.