Paris Charles de Gaulle Airport or Roissy Airport, is known as the largest airport in France and one of the busiest airport in Europe. Roissy airport was named after the leader of the Free French Forces during World War II, Charles de Gaulle. Roissy Airport is owned and operated by Paris Aeroport. In this Charles de Gaulle Airport Reviews we are going to discuss the different services offered by the airport and other information you might find useful when you’re at Roissy Airport.

Reviews – What People Are Saying

Charles de Gaulle Airport Reviews - customer reviews Charles de Gaulle Airport Reviews - customer reviews


Information desks at Roissy Airport are located throughout the airport. These information desk has an English speaker and is identified by the internationally-recognized lowercase I (i). Passenger who are familiar with the airport, they can still visit the information desks and ask for a free guides, airport maps, and general information about Paris. Having an airport map can help passengers find their way around the enormous airport.

Charles de Gaulle Airport Reviews - airport shoppingA variety of dining and shopping establishments are located throughout the airport and passengers or visitors can go to the stores to buy gifts or something to eat before leaving the premises. Hour Passion, Hermess, Petty Casino, Swarovski, Quartz, Ferragamo, Cosmopole, Attitude and Longchamps are some of the shopping establishments you can visit. A selection of dining options like, McDonald’s, Les Marches de Paris, Pizza Hut, France Cafe Express, Brioche Doree, Colombus Cafe and Illy Cafe are situated in the terminals of the airport.  

Passengers with special needs and reduced mobility are given priority access through all the steps of the arrival and departure process. To make things more convenient for passengers with reduced mobility, public telephone booths for lowered, automatic ticket dispensers and toilets were adapted for ease of use of wheelchair-bound passengers, terminals were equipped with induction loops for hearing-impaired passengers.

Other facilities such as health centres (Terminal 2F), pharmacies (all terminals except 2G and 3), Post Office ( Terminals 1 and 2A) and a few prayer rooms are also available in the airport for those who wish to do their religious practices. Some toilets also have showering, cleaning, and baby-changing facilities.

Internet access is not free at the airport facilities,  but passengers and visitors can use the internet service for €1.50. Internet kiosks are also available for use in terminal 1, 2E, and 3 for €5 per hour. If you get bored while waiting for your flight, Roissy has a Playstation 3 stop, where you can play to your heart’s content.


Charles de Gaulle Airport is located 25 km Northeast of Paris. The airport is accessible by ground transportation such as car, taxi, bus or coach and railway services.

Charles de Gaulle Airport Reviews - airport map

Passenger Traffic and Aircraft Movements

In 2016, airport served 65,766,986 passengers and has  recorded 497,763 aircraft movements in 2015, making it the 8th busiest airport in the world and second busiest in Europe (after London Heathrow) in terms of passenger traffic. It serves as the main hub of Air France as well as the European hub for SkyTeam and Delta Air Lines.

Contact details:

  • Airport Code: CDG
  • Phone number: +33 1 70 36 39 50
  • Website URL:
  • Address:  B.P.20101, 95711 Roissy Charles de Gaulle, France

To sum it up…

In this Charles de Gaulle Airport Reviews, we can see that CDG has received some awards through the years. It has been awarded as the most improved airport in 2015, but the airport receives lot of negative Charles de Gaulle Airport reviews. The customers often complain about long and time-consuming queue, awful customer support and only a few dining options. Some of the positive feedback written in some Charles de Gaulle Airport reviews are complements for the airport for having clean facilities, good sitting areas and friendly staff


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